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Please post your feedback, comments, questions and suggestions to the CrystalLoft on this page. Your name and comments will be reviewed before they appear online. Your e-mail and/or phone will not be shown publicly, nor given or sold third-party vendors. Thank you from the CrystalLoft!


Excellent transaction. This purchase will be a lovely addition to my ever growing crystal collection. Thank you for offering. I will keep you in mind for future purchases.
posted by: peggy on January 9, 2012 at 8:59 AM

First Time Shopper for 1998 Swarovski Christmas Ornament Which Was Purchased At A Fair Price + Free Shipping. Communications With The Owner Were Absolutely Outstanding. The Ornament Arrived In A Timely Manor And Was Packed Magnificently! This Is An Outstanding Site To Shop And David Is FIRST CLASS!!!!
posted by: Warren on January 6, 2012 at 2:52 PM

I was pleasantly surprised by how quickly I received the item I purchased. Someone had taken great care in wrapping and shipping the item so that it would arrive safely. I appreciate it very much, Class organization.
posted by: Pamela on January 3, 2012 at 3:51 PM

Purchased 2005 Swarovski Reindeer via ebay on Dec 19 and had the "mint condition" piece on Dec 23 already -i n time for Christmas! Excellent process from start to finish! Would definitely buy from CrystalLoft again! Thanks!
posted by: Kevin on December 24, 2011 at 1:56 PM

I have purchased from the Crystal Loft before & never have a problem. Mint condition mdse. & careful & speedy shipping. Excellent prices, especially for those hard to find items. Thank you once again.
posted by: Susan on December 21, 2011 at 1:43 AM

Excellent transaction, good description, packed well, shipped promptly, a pleasure to do business with.
posted by: Sandra on December 19, 2011 at 6:57 PM

I ordered a crystal owl from them, not only was it deliver as promised, I save a good bit. Excellent
posted by: Brad on December 15, 2011 at 8:37 AM

As always, a real pleasure purchasing from you. Excellent professional service. Best packers in the business!!! Highly recommend!!
posted by: Eileen on December 14, 2011 at 6:35 PM

Best deal, good transaction, wonderful piece of crystal
posted by: Minh on December 14, 2011 at 5:17 PM

David, The 1990 Crystal Dolphins are superb. I love them. Great customer service. Promptly ships with ins. Great transaction, will definitely shop more and would recommend. Thank you for such great service. CO.
posted by: Neecii on December 8, 2011 at 1:35 PM

David, Thank you very much for the information and superb response on my Swarovski order. The candleholders arrived in mint condition as you said. They are absolutely beautiful. Thank you very much for the wonderful service.
posted by: Lloyd on December 8, 2011 at 1:01 PM

excellent service
posted by: wally on December 4, 2011 at 10:56 PM

Hi David, Thanks for the excellent service, package and honesty!!! Regards from Belgium, Van de Weyer Kurt
posted by: Van on December 4, 2011 at 2:39 PM

excellent service, product shipped quickly, questions answered quuickly and acciuratly. overall great experience.
posted by: wally on December 4, 2011 at 9:56 AM

It was a shame I had to return the crystal I purchased. Your customer service is a real credit to the industry. I was so pleased at how easy it was to work with you. Other businesses should take a lesson. Thank you very much!
posted by: David on December 4, 2011 at 2:15 AM

Hi David, I'm completely satisfied: item in mint condition, quick delivery, perfect packaging!!! Thanks for your highest professionalism level. Hope to do business again. Great from Italy, Reno
posted by: RENO on December 2, 2011 at 3:30 PM

All the Swarovski pieces purchased from you are beautiful. Very quickly spedition. Thanks for the great service. Hope to do business with you in future
posted by: Mauro on December 2, 2011 at 10:45 AM

Purchased three Swarovski scs annual pieces:Harmony,Community and Eternity.very beautiful! thanks for all.
posted by: hotpegaso on November 29, 2011 at 11:05 AM

5 star transaction! The product arrived in excellent condition and in a timely fashion. Thanks!
posted by: Kathleen on November 26, 2011 at 12:47 PM

hi,i`m very happy.this swarovski is wonderful.excellent buyer and service.
posted by: hotpegaso on November 24, 2011 at 11:26 AM

Stunning 1999 tinkerbell star ornament! A very nice addition to the Swarovski annual ornaments. Same size as well. Thanks for the fast and secure overseas shipping. Maickel / WANNAHAVESSS
posted by: Wannahavesss on November 23, 2011 at 4:30 PM

Good items, Quick Postage Thanks
posted by: Joel on November 22, 2011 at 6:47 PM

Thank you very much David! Maxi Flower has arrived and what a beautiful piece it is! Packaged very well! Great communication and great service! You will be hearing from me again!!
posted by: Mayra on November 18, 2011 at 1:19 AM

greats from Belguim , Europe Swarovski piece arrived in perfect condition Thanks
posted by: Wilot on November 17, 2011 at 7:03 PM

Great to work with. Good communication; fast shipment. Thanks!
posted by: Mari on November 12, 2011 at 1:20 PM

Smooth transaction, excellent communication from beginning to end. I'll look the the Crystal Loft first in the future. Many thanks.
posted by: Steve on November 8, 2011 at 9:40 AM

Fast shipping and very professional service from Crystal Loft. The Swarovski ornament was just beautiful and your communications with the buyer could not be better. I would certainly purchase more items from you.
posted by: Marty on November 5, 2011 at 10:28 AM

Excellent seller! Immediate delivery. A genuine pleasure to do business with!
posted by: Gary on October 26, 2011 at 10:49 AM

Very fast shipping. Well packaged. Thank you so much for helping me find this piece for my collection!
posted by: Bekki on October 25, 2011 at 11:27 AM

Items were packaged EXTRA carefully. Thank you.
posted by: Soo on October 22, 2011 at 7:21 PM

I have purchased several nice piece's from David and Bill at bargain price's, all were in perfect condition and the delivery quick. Thanks guys, looking forward to more purchase's soon and of course the professional communication.
posted by: Chris on October 18, 2011 at 6:19 AM

Item purchased through ebay, when arrived it was very well packed couldn't ask for better. Good communication hopefully will buy from again. thanks again, Joanne in Australia.
posted by: Joanne on October 8, 2011 at 5:38 AM

Beautiful Swarovski perfume bottle and well packaged for shipping. Very happy with my purchase, and since I love crystal, I have no doubt I will purchase more items! Thanks so much!!!
posted by: Cathy on July 21, 2011 at 11:58 PM

I purchased the Swarovski unicorn piece. Wonderful service, David is amazing. Lovely doing business with him.
posted by: Karen on July 16, 2011 at 11:27 PM

Swarovski brooch arrived well-packed and in a timely manner. Thanks for the wonderful service and beautiful piece.
posted by: MEL on July 15, 2011 at 12:25 PM

Have bought several times and all have bee exactly as described, in great condition, packed very well and shipped quickly. Would definitely recommend Crystal Loft and David.
posted by: jenni on July 11, 2011 at 9:20 PM

Hi David, thank you so much for the two bears - love them! Not many of them in New Zealand.
posted by: Elzet on July 9, 2011 at 4:08 AM

great seller
posted by: Mike on June 18, 2011 at 8:37 AM

Another wonderful transaction. Everything is always smooth sailing when dealing with you Gentlemen. Thank you.
posted by: Beryl on June 3, 2011 at 8:39 PM

Another great transaction, you guys are great. Thank you.
posted by: Beryl on May 25, 2011 at 11:26 AM

Wonderful service. Great communication. Well packed items. Can't get better than this, real professionals. Thank you.
posted by: Beryl on May 24, 2011 at 10:01 AM

Hi, David, Dancing Isadora has been put atop your platform. All arived here just fine. Thanks for the good transaction! Have a good Summer! Regards, Millie and Chuck Blonder Ocala, Florida
posted by: Chuck on May 13, 2011 at 11:55 AM

The Swarovski piece purchased from you is wonderful and arrived quickly in beautiful condition. No hesitation here in buying from you in the future. Thanks for the great service!!
posted by: Pam on April 1, 2011 at 9:21 PM

Have dealt with them a few times and they are great to work with and have provided excellent service.
posted by: Dennis on March 31, 2011 at 4:09 PM

Ordered several Swarovski pieces. Beautiful items and very securely packed.
posted by: Sheila on March 30, 2011 at 11:02 PM

Two of my best purchases ever were made with PapaBill/ Crystal Loft. Great products, great prices!, fast shipping - simply a wonderful-to-deal-with vendor. Thank you, PapaBill!
posted by: Carol on March 16, 2011 at 3:57 PM

I purchased crystal via ebay and was completely and totally satisfied. Super produces, very fast and secure shipment and good communication!
posted by: Lianne on March 16, 2011 at 2:59 PM

I have dealt with both David and his Father, Bill, on several occasions and their crystal products and service are second to none!
posted by: Sandra on February 16, 2011 at 11:27 AM

David is a great guy would highly recommend doing business with him, super pleasant transaction. Thanks
posted by: Luis on February 10, 2011 at 8:51 PM

Purchased Swarovski 1991 Annual Ornament. Item arrived promptly after purchase and in excellent condition! Packed extremely well! I'll definitely purchase more from The Crystal Loft in the future! Thanks!
posted by: Randi on February 7, 2011 at 11:59 PM

I did post feedback on e-bay but forgot to send feedback to you right away. Thank you very much for the beautiful Woodpeckers. I love them. I was extremely pleased with all aspects of the purchse and will certainly keep you in mind for further Swarovski purchses. thank you also for the beautiful crystal included in my package.
posted by: Nancy on February 2, 2011 at 7:59 PM

Purchased 2 Swarovski Ornament boxes and received excellent communication and fast shipment on items. Would definitely buy from again and recommend! Thank you!
posted by: Randi on January 25, 2011 at 5:13 PM

Two Swarovski 2010 ornaments purchased and received quickly and professionally. Great price, great service, beautiful crystal. Thank you.
posted by: amanda on January 24, 2011 at 2:19 PM

Purchased some missing SCS Annual pieces from CrystalLoft for my wife. She is thrilled with them. They arrived quickly and were packaged very securely. I would recommend David and Bill highly. Thank you so much.
posted by: Michael on January 23, 2011 at 11:27 AM

Very nice crystal piece. The packing for protection was incredible. I have found my new Swarovski dealer
posted by: Wayne on January 20, 2011 at 3:34 PM

I am very pleased with my purchase of the Swarovski ornament bundle. I had been looking for these three ornaments for a while and was thrilled to find them bundled together for a reasonable secondary market price (if there is such a thing!). ;) I would, without hesitation, recommend The Crystal Loft to any of my friends or acquaintances if they were looking for a particular piece of crystal. Thanks so much for a very pleasant transaction!
posted by: vlaindy on January 14, 2011 at 10:06 AM

Very nice item, great communication. Hope to deal with you again. Thanks
posted by: Gina on January 11, 2011 at 10:37 AM

I was very pleased with my purchase of the Swarovski African Elephant! It was delivered promply within the delivery times noted, packed very well and came in perfect condition! Thank you very much, I waited along time to receive this Elephant and so glad it came from reputible people! Thanks so much!!
posted by: Donna on January 11, 2011 at 10:35 AM

i would ABSOLUTELY do business here again! items accurately described and shipped very quickly... thank you and see you soon!!
posted by: mary on January 5, 2011 at 6:12 PM

Pleased with my recent purchase. Transaction went smoothly and quickly. Thank you.
posted by: Diane on January 3, 2011 at 3:14 PM

David and Bill Ricci at the Crystal Loft are professional, reliable, honest and interested in customer satisfaction. We are absolutely delighted with the stunning Swarovski Eagle in perfect mint condition together with the certificate of authenticity, warranty booklet etc. An excellent transaction, great communication, extremely securely packed with prompt FedEx delivery to Australia. Highly recommended as Swarovski specialists with integrity.
posted by: Mrs on December 28, 2010 at 9:22 PM

Thank you for the quick delivery. Star is perfect.
posted by: Barb on December 20, 2010 at 12:12 PM

Purchased 2 Disney Swarvoski crystals (Mickey and Minnie) as gifts. Extremely pleased with the crystals, communication and shipping of items. Staff is very professional and I look forward to doing business with them again.
posted by: CA on December 18, 2010 at 9:43 PM

My mom saw the christmas tree topper and had to have it. She loves it. The tree topper was shipped very quickly. Thanks again.
posted by: Gabrielle on December 13, 2010 at 9:49 PM

Great doing business with a professional company. My locomotive is a beautiful crystal piece and a keeper.
posted by: eileen on December 11, 2010 at 11:22 AM

Thanks for the great service and the speed at which our transaction took. Pleasure to do business and I would not hesitate to come back! Thanks again.
posted by: Connie on December 10, 2010 at 9:50 PM

Great to deal with. All items arrived and I will be happy to deal with Crystal Loft in future. Kind Regards, Wayne
posted by: Wayne on November 23, 2010 at 4:54 AM

Im purchases online, this seller is Reliable and Great! Well - packing and on time for delivery! Hope do business Again!! Thank you David for greating working with you. Greets from Hong Kong, HKSAR!!!!
posted by: Joyce on November 13, 2010 at 10:53 PM

I buy some crystals on november 3 and let them ship to Holland. RECIEVED in mint condition in less than 1 week. Great.
posted by: Karel on November 12, 2010 at 5:27 AM

Very much enjoyed doing business with. Communication was great and packaging was fantastic! The items arrived in perfect condition. Thanks so much!!
posted by: Susan on November 7, 2010 at 10:25 PM

Just sold some crystals. I was very happy with everthing. Thank you David great working with you.
posted by: Patty on August 30, 2010 at 7:22 AM

The folks at The Crystal Loft were a pleasure to do business with for my purchase of a magnificent limited edition Swarovski crystal peacock. They are very knowledgeable, professional and honest and I highly recommend them to anyone who loves Swarovski products.
posted by: Beth on April 27, 2010 at 3:56 PM

Purchased a retired Disney Swaroski Minnie Mouse from the loft. Anniversary gift for wife. The service I received was top notch! Completely professional and highest level of integrity in the business. Thank you, Dave.
posted by: Gregg on January 10, 2010 at 8:54 AM

David, sorry it took me so long to give you feedback. I was VERY pleased with what you sent me, delivery time, mint condition, packaging & everything else. This is why I am going to try contacting you again with a list I need of missing items. Thanks, Lori
posted by: Lori on January 4, 2010 at 1:39 PM

I am looking for a list of pieces in the "Journeys" Crystal Memories collection. I have the ship, light house, and hot air ballon, and would like to complete it. Thanks for your help.
posted by: Maynard on December 28, 2009 at 9:43 PM

Shopping online can be tricky business. I, as I'm sure many others, have had transactions that were fraudulent or complicated at best. I have never run across an online vendor with such integrity and who has such a sincere interest in seeing that their customers are completely satisfied. This is a site that can be trusted and I would reccommend to anyone looking to purchase high quality items from people who care.
posted by: Michael on December 28, 2009 at 7:29 PM

When making purchases online, it can be difficult to trust the person you are dealing with and the merchandise itself. I have completed many online transactions and have yet to deal with a site that is run with such integrity and open communication. This is a site I would reccommend to anyone.
posted by: Michael on December 19, 2009 at 4:46 PM

Thanks for the nice items. This seller is great. Greets from Switzerland.
posted by: Evelyne on December 14, 2009 at 10:05 AM

Hi Bill and Gang: Just pulled some of your for sale items on eBay. Glad to know you are still in business. You always had wonderful items for sale. I'm still buying but only selected pieces.
posted by: Pat on April 20, 2009 at 1:03 PM



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